Welcome to RealOn ("we," "our," or "us"). We are committed to protecting your privacy and providing you with a safe online shopping experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our mobile application ("App") and services.
Information We Collect
Personal Information
- Account Information: Name, email, phone number.
- Order Information: Product details, pricing, delivery info.
Payment Information
- Processed securely via third-party providers.
Usage Information
- Includes IP address, device/browser type, activity logs.
Location Information
- Collected with your consent via GPS, Wi-Fi, or IP.
How We Use Your Information
- To deliver products and process transactions.
- To personalize user experience and marketing.
- For fraud prevention and communication.
Your Choices
- Manage your profile and notification preferences.
Return Policy
We offer a 7-day return policy with conditions based on product eligibility.
Security
We follow industry-standard security measures, but no method is 100% secure.
Cookies
We may use cookies to enhance your experience. You can modify your browser settings to decline cookies.
Data Retention
We retain your data only as long as necessary for legal and business purposes.
Third-party Services
We may use third-party tools (e.g., payment processors) which may collect your data. We are not responsible for their privacy practices.
Changes to This Privacy Policy
We may update this policy. Revisions will be reflected here with a new effective date.
Contact Us
For concerns or inquiries, email us at support@realon.co.in or call +91 9955591012.